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Office Policies

 

FEES: Our full fee is $200 per session. $250 for the intial assesment (First session). For those paying at time of service, we offer a discounted rate of $150.

APPOINTMENTS AND CANCELLATIONS: Please remember to cancel or reschedule your session at least 24 hours in advance. You may be charged a $100 fee if you cancel with less than 24 hours notice.  This is necessary because a time commitment is made to you and is held exclusively for you. If you are late for a session, you may lose some of that session time. If you are more than 10 minutes late for a session you will be billed for the entire session (we are unable to bill insurance in these situations)

The standard meeting time for psychotherapy is 55 minutes. It is up to you, however, to determine the length of time of your sessions. Requests to change the 55-minute session need to be discussed with your therapist in order for time to be scheduled in advance.

INSURANCE: It is your responsibility to contact your insurance company and verify that your sessions will be covered, as well as your deductible and copay. We are happy to share what we know about your insurance coverage, but we do not guarantee that the information we have is accurate or up-to-date.  If your insurance does not reimburse us for any sessions, you will be required to pay for any services already rendered.

TELEPHONE ACCESSIBILITY: If you need to contact your therapist between sessions, please leave a voicemail or email them (see Electronic Communication policy below). We are not often available immediately. However, we strive to return calls within 48 business hours. If you experience a true emergency situation, please call 9-1-1 or 9-8-8, your local emergency room, or Crisis Line at 217-359-4141.

SOCIAL MEDIA AND TELECOMMUNICATION: Our therapists do not accept Friend or Contact requests from current or former clients on any social networking site (Facebook, LinkedIn, etc). Doing so could compromise your confidentiality and our respective privacy. We also strive to eliminate any possibility of dual relationships that may blur the boundaries of your therapeutic relationship. 

If you have questions about this policy, please bring them to your therapist's attention. If you choose, you are free to follow Bodhi Counseling on Facebook and Instagram, as well as sign up for our newsletter.

ELECTRONIC COMMUNICATION: We do not guarantee the confidentiality of any form of electronic communication, including text messages and email. If you wish to communicate via email or text for issues regarding scheduling or cancellations, please bring this to your therapist's attention. We strive to return messages in a timely manner, but can't guarantee an immediate response. Please do not use these methods of communication to discuss therapeutic content and/or request assistance for emergencies.

Services by electronic means — including but not limited to telephone, internet, faxes, and e-mail — telemedicine is broadly defined as the use of information technology to deliver medical services and information from one location to another. If you and your therapist chose to use information technology for some or all of your treatment, you need to understand that:

(1) You retain the option to withhold or withdraw consent at any time without affecting the right to future care or treatment or risking the loss or withdrawal of any program benefits to which you would otherwise be entitled.

(2) All existing confidentiality protections are equally applicable.

(3) Your access to all medical information transmitted during a telemedicine consultation is guaranteed, and copies of this information are available for a reasonable fee.

(4) Dissemination of any of your identifiable images or information from the telemedicine interaction to researchers or other entities shall not occur without your consent.

(5) There are potential risks, consequences, and benefits of telemedicine. Potential benefits include, but are not limited to improved communication capabilities, providing convenient access to up-to-date information, consultations, support, reduced costs, improved quality, change in the conditions of practice, improved access to therapy, better continuity of care, and reduction of lost work time and travel costs. 

Effective therapy is often facilitated when the therapist gathers within a session or a series of sessions, a multitude of observations, information, and experiences about the client. Therapists may make clinical assessments, diagnosis, and interventions based not only on direct verbal or auditory communications, written reports, and third person consultations, but also from direct visual and olfactory observations, information, and experiences. 

When using information technology in therapy services, potential risks include, but are not limited to the therapist's inability to make visual and olfactory observations of clinically or therapeutically potentially relevant issues such as: your physical condition including deformities, apparent height and weight, body type, attractiveness relative to social and cultural norms or standards, gait and motor coordination, posture, work speed, any noteworthy mannerism or gestures, physical or medical conditions including bruises or injuries, basic grooming and hygiene including appropriateness of dress, eye contact (including any changes in the previously listed issues), sex, chronological and apparent age, ethnicity, facial and body language, and congruence of language and facial or bodily expression. Potential consequences thus include the therapist not being aware of what they would consider important information, which you may not recognize as significant or convey verbally to the therapist.

MINORS: If you are a minor, your parents may be legally entitled to some information about your therapy. Your therapist will discuss with you and your parents what information is appropriate for them to receive, and which issues are more appropriately kept confidential.

TERMINATION: Ending relationships can be difficult. Therefore, it is important to develop a termination process in order to achieve some closure. The appropriate length of the termination depends on the length and intensity of the treatment. 

If your therapist determines that psychotherapy is not effective, or you are in default of payment, they may terminate treatment. However, they will not terminate the therapeutic relationship without first discussing and exploring the reasons and purpose of terminating. If therapy is terminated for any reason and/or you request another therapist, they will provide you with a list of qualified psychotherapists to treat you. You may also choose someone on your own or from another referral source.

Should you fail to schedule an appointment for fourteen (14) consecutive days, and other arrangements have not been made in advance, Bodhi Counseling will consider the professional relationship discontinued for legal and ethical reasons.

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