What Does "Trauma-Informed" Actually Mean?
- Lauren Eberle, LSW
- Nov 5
- 2 min read
"Trauma-informed" is becoming a buzzword, but what does it really mean?
We see the phrase everywhere: trauma-informed care, trauma-informed classrooms, trauma-informed policies. It's used so often (and by some questionable sources) that it’s starting to lose meaning. Just saying something is trauma-informed doesn’t make it so — it requires real work and understanding.
What does “trauma-informed” actually mean?
At its core, being trauma-informed means understanding how trauma affects people and making sure we don’t unintentionally cause further harm. In mental health care, it’s not just about knowing what trauma is — it’s about changing how we treat people.
There are five key principles of trauma-informed care (Fallot & Harris):
Safety: Physical and emotional safety are foundational. Interactions must be respectful in order to build a sense of security for all, and physical space must be safe.
Trustworthiness & Transparency: Policies, practices, and expectations are clear, consistent, and predictable.
Choice: Individuals must have a sense of control over their care. Oftentimes, trauma involves having the ability to make a choice taken away, so choice and control are key.
Collaboration: Power is shared between the care provider and the patient; the provider works with the individual.
Empowerment: An individual’s strengths are built upon, and their experiences are validated so that they can develop the confidence to take charge of their care.
It’s also crucial to recognize how systems of oppression (like racism, sexism, homophobia, ableism, etc.) contribute to trauma. Truly trauma-informed care includes a commitment to social justice and equity.
What does this look like in practice?
At Bodhi, we take this seriously:
We’re open about our commitment to social justice.
Our team is involved in efforts to challenge oppressive systems.
Our spaces (physical and virtual) are designed to be safe and accessible.
Therapy is collaborative; clients have choices and a voice in their care.
Communication is clear, respectful, and timely — from scheduling to therapy to billing.
Even small things, like reliable appointment reminders or easy-to-understand billing, can reduce stress and support healing.
The bottom line:
“Trauma-informed” isn’t just a label; it’s a mindset and a practice. So next time you hear the term, ask: Are they really considering trauma, systems of oppression, and the five key principles?
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